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Note: US Mains Plug Included Auto Adjustable Output Voltage & Current 5V/3A 9V/3A 12V/3A 15V/3A 20V/3.25A
Technical Specification
High Quality China Approved
Package Contents: Charger With US Mains Plug + USB-C 1.75m Cable Buyer’s Guide For Choosing Right Replacement AC Adapter/Charger For Laptop: In order to get the identical laptop charger it would be best to use the points below to identify if this adapter is correct before placing the order:
eBay/PayPal do not allow to change address once the order is placed.
We will dispatch items to PayPal registered address only. Please make sure your address is correct. Undelivered items will only be dispatched after re-payment of postage charges.
If you did not receive your item within estimated transit time, please contact us through eBay messaging system.
USA
If you did not receive your item within estimated transit time, please contact us through eBay messaging system.
Warranty / Returns
We offer 30 days peace of mind guarantee (refund or exchange), if you have any concern.
Defective or damaged item during transit must be reported within 48 hours in receipt. Contact us through eBay messaging system
Simply return the purchased item(s) within 30 days of receipt in its original (re-sellable) condition and packaging for a refund (minus Postage & Packaging) or exchange.
Any faulty item(s) or wrong item(s) must be returned within 30 days from receipt. It is customer's responsibility to pay for return postage in any instance. It is advisable that customer should obtain proof of postage in case of rare event of the item not being received.
We offer 3 months warranty on most of our items covering manufacturing defects only. This warranty excludes any damage/mishandling caused by the user.
If our supplied item develops a fault due to a manufacturing defect please get in touch with us via eBay messaging system for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it with RMA number and copy of invoice, and must state reason for return.
We can only refund or replace the item when we actually receive it back. All Returns are processed within 5 working days of receipt at our office.
FAQs
Question: I have bought the item with wrong address; can you ship it to a different address?
· PayPal/eBay do not allow to change address once the order is placed.
· We will dispatch items to PayPal registered address ONLY, received with your order.
Cancel my Order
Question: I have just bought the item and do not need any more or bought the wrong item; can you cancel or stop the order straight away?
· Please send message through eBay and we will do our best to cancel or stop the order if possible (but not always possible) as we have an automatic system and it takes the orders from eBay and process them automatically.
· We will reply messages as 1st come 1st served basis and there may be other messages in queue before your message, it is not possible to jump and see your message 1st.
· Please do not send 100’s of messages/emails as it will just delay our response time to other customers.
· If we were not able to cancel or stop your order and your order is shipped, please request RMA number for return through eBay messaging once you have received the item and we will be happy to assist you.
Warranty Period
Question: What is your warranty policy?
We offer 3 months warranty on our products.
Question: What is and what isn’t covered under the warranty?
· Warranty covers Manufacturing defects / Technical Faults like pre-mature low output rating and dead on arrival (DOA).
· This warranty excludes any damage/mishandling caused by the user and normal wear and tear.
Damaged in Transit
Question: What happens if the goods are damaged in transit?
· Please check carefully your goods on delivery and if package is damaged you must inform delivery person and must write damaged parcel or tick on “Unchecked” when signing for delivery. If you have received goods damaged in transit, you must report to us within 48 hours of receipt. We cannot accept any damage claims outside of this time frame.
· Please take few pictures of the box and the item then send message through eBay as required by the courier, and don’t forget to write your eBay ID in the email for reference.
Returns
Question: I ordered an adapter of yours and now the adapter is no longer required. Can I return this back?
We offer 30 days peace of mind guarantee (refund or exchange). It is customer's responsibility to pay for return postage.
Question: The adapter has developed a manufacturing fault, how can we proceed now?
If our supplied item develops a fault due to a manufacturing defect please contact us for RMA (return merchandise authorization) and return instructions. If you return the item, you must return it with RMA number and copy of invoice, and must state reason for return. (Note: Any faulty item(s) or wrong item(s) must be returned within 30 days from receipt. It is customer's responsibility to pay for return postage in any instance. It is advisable that customer should obtain proof of postage in case of rare event of the item not being received.
Question: I have sent the adapter back to you, but still have not received my refund/replacement?
We can only refund or replace the item when we actually receive it back. You must return item with RMA number and copy of invoice, without this we cannot identify the item and it will delay refund/replacement.
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